In the Printer Toolbox, select the Estimate of Ink Level tab. Click there, select the 'Disable HP cartridge protection' option and click save. ANSWER: In the HP Director software, click Settings, click Print Settings, and then click Printer Toolbox. Under Show Alerts > Uncheck both the options provided. Open the Printer assistant by clicking on the printer icon on the Desktop. And in that tab, click on the button Disable HP Cartridge Protection. Find the option Estimated Ink Levels and click on it to open the HP Toolbox window. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12. Open the native HP Printing app (must be installed) and click 'check ink levels' you will eventually see several sheet tabs and one of them on the right is called 'HP Cartridge Protection'. Option 2: If you have an HP Full-featured software installed on the computer. From the list, click on your printer and double click it to open Settings.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Overriding the ink level gauge does not affect ink cartridge expiration dates. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 The ink level gauge automatically resets when a different ink cartridge is installed in the printer.Make sure Both the boxes are unchecked (see pic below) Option 2: If you have an HP Full-featured software installed on the computer. Remove "HP Support Solutions Framework" through Add/Remove programs on PC Option 1: Go to Control Panel > Devices and printers > Highlight HP OfficeJet Pro 8710 > Print server properties (at the top) > Advanced tab.HP Support Solutions Framework - Windows Service, localhost Web server, and Software. This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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